Straight answers, no sales call required.
Setup, marketplaces, billing, security — the questions sellers ask us most, answered plainly. Anything else? Contact us and we'll reply directly.
Getting started
How long does setup take?
Most sellers connect their first marketplace in about 10 minutes — sign up, authorize the connection, and we start importing your data. No code, no developer, no implementation project.
Which marketplaces do you support?
Amazon.ae and Amazon.sa, Noon, Talabat, Salla, Zid, and Shopify — with new integrations added regularly. Selling somewhere we don't cover yet? Tell us; requests drive our roadmap.
Do I need a data team?
No. Gulf Commerce AI turns your marketplace numbers into plain-language answers and ready-made reports, so founders and ops managers get what they need without SQL, spreadsheets, or an analyst.
Is there a free trial?
Yes — 14 days on any plan, no card required. Connect your stores, ask real questions about your own numbers, and if it's not for you, simply don't subscribe.
The platform
How fresh is my data?
Marketplace data syncs automatically throughout the day, so dashboards and AI answers reflect your latest orders and inventory — not last week's export.
Does it work in Arabic?
Yes. Ask questions in Arabic or English and get answers in the same language — the assistant and reports are fully bilingual.
Can I use it on my phone?
Yes — it's a responsive web app, so the full dashboard works in any mobile browser. Nothing to install; just sign in at app.gulfcommerce.ai.
What does the AI assistant actually do?
It answers questions about your own numbers in plain language — "what were my Noon sales last Ramadan?" — forecasts demand for Ramadan, Eid, and White Friday, and automates routine reporting. It only ever sees your account's data.
Billing
What currency do you bill in?
Plans are priced in UAE dirhams — Starter AED 49/mo, Small Scale AED 79/mo, Mid Range AED 199/mo, Enterprise AED 499/mo. USD billing is available on request.
Is VAT included?
Prices exclude VAT. 5% UAE VAT — or 15% KSA VAT where applicable — is added to your invoice.
Can I cancel anytime?
Yes, no lock-in contract. Cancel from Billing & Plan in Settings and your subscription simply doesn't renew — you keep access through the period you've already paid for, and we'll help you export your data before you go.
Do you offer annual billing?
Yes — pay annually and get 2 months free on any plan. See the full breakdown on the pricing page.
Security & data
Where is my data stored?
On encrypted cloud infrastructure, fully isolated per account — never pooled, benchmarked, or shared with other sellers. Technical details are on our security page.
Who owns my data?
You do. We process it only to provide the service, we never sell or share it, and you can export or delete it at any time — see our privacy policy.
How do you connect to marketplaces?
Through official marketplace APIs, using read-only access wherever possible — we pull your data in, we don't change anything in your store. More on our security page.
Are you ZATCA compliant?
We produce e-invoicing-friendly exports that slot into ZATCA-compliant workflows, but we're not a tax advisor — confirm the specifics of your setup with your accountant.
Still curious?
Ask us anything — or skip the questions and see your own numbers in the product.