E-commerce Operations

We run your e-commerce, day to day.

A managed AI operations service. Orders, stock, sales, ads, website, customer service, payouts and security are handled for you, with every action visible in your client portal.

99.9% uptime

Your store and client portal are monitored around the clock, and issues are flagged and fixed fast.

The problem

Gulf sellers are running five operations at once.

Orders

Noon, Amazon.ae, Shopify and your own site, all at once.

Fulfilment

Couriers, COD collections and returns to chase.

Ads

Meta, Google, TikTok and Snapchat, each with its own dashboard.

Stock

Sold out on one channel, oversold on another.

Payouts

Platform and gateway settlements that never quite match.

The result: owners spend their days operating instead of growing.

Eight operations

What we run

01

Orders & Fulfilment

Checkout to doorstep, without the chasing.

  • Every order checked and sent to your courier
  • Bad addresses, risky COD and duplicates held
  • Late shipments and COD remittances chased
  • Returns logged, refunds ready for your approval
02

Inventory

The right stock on every channel.

  • Low-stock alerts with reorder suggestions
  • Stock synced across marketplaces and your site
  • Overselling stopped before it happens
  • Slow movers flagged, with ideas to clear them
03

Sales & Forecasting

Today's numbers and next season's demand.

  • Daily sales tracked, unusual dips flagged
  • Forecasts for Ramadan, Eid, White Friday and 11.11
  • Competitor prices watched on Noon and Amazon
  • True profit per product, after every fee
04

Ads Management

Meta, Google, TikTok and Snapchat as one budget.

  • ROAS, cost per order and spend tracked daily
  • Loss-making ads flagged, and paused with your approval
  • Budget shifts proposed towards the campaigns that win
  • Seasonal campaigns drafted for your approval
05

Website & Listings

Fast, accurate and always open for business.

  • Uptime, checkout and speed checked daily
  • Broken links and SSL expiry caught early
  • Listings in English and Arabic, SEO-ready
  • Sales and banners scheduled to the minute
06

Customer Service

Answers in seconds, at any hour.

  • Instant order tracking on WhatsApp and email
  • Abandoned carts recovered with reminders
  • Reviews requested, bad ones flagged fast
  • Complex cases handed to your team
07

Finance & Reconciliation

Tabby, Tamara, Stripe and marketplace payouts.

  • Payouts matched to the orders behind them
  • Missing or short settlements flagged
  • COD collections reconciled with couriers
  • VAT-ready sales summaries for your accountant every month
08

Security & Compliance

Your stores and accounts, under constant watch.

  • A weekly review of who has admin access
  • Unknown users and unusual logins flagged
  • Renewal alerts for domains, SSL and licences
  • Marketplace policy warnings caught early
E-commerce Operations

Pricing

999 / month + 7.5% of sales

The 7.5% is calculated after platform commissions, on the payouts you withdraw from platforms and payment gateways.

Includes all eight operations · client portal with Ask AI · daily and monthly reports.

Example: if your payouts after platform commissions are 40,000 in a month, you pay 999 + 3,000 = 3,999 that month.

Book a discovery call
FAQ

Questions about the service

Do you replace my team?

No. We take over the repetitive daily work. Your team keeps the decisions, and anything sensitive waits for their approval.

What access do you need?

Staff or collaborator access to your store, marketplaces and ad accounts, with only the permissions we need. We never ask for your owner password, and you can remove our access at any time.

How do I see what you've done?

Every task is logged in your client portal, and you get a daily summary and a monthly report by email.

Put your e-commerce on autopilot.

Book a discovery call. We'll map where your team loses time and show you what we'd take off your plate first.

agent@gulfcommerce.ai·+971 58 885 7447·Ras Al Khaimah, UAE