# Gulf Commerce AI: full site text The readable text of the main pages of https://gulfcommerce.ai, for AI tools. Prices are in UAE dirhams (AED). Arabic versions of every page are under https://gulfcommerce.ai/ar/. --- URL: https://gulfcommerce.ai/ # Your e-commerce department, on autopilot. We run your orders, stock, ads, website, customer service and payouts every day, with AI speed, human oversight and every action visible in your client portal. A ROCKSOUQ AI company - Ras Al Khaimah, UAE ## Orders come in from everywhere. We make sure each one gets out the door. Every order from your marketplaces, store and WhatsApp lands with our AI first. It checks the address, payment and stock, sends clean orders to your courier, and holds anything odd for a person to look at. You see each step in your portal. - Checked in seconds. Bad addresses, risky cash-on-delivery and duplicates are caught before they ship. - Routed to your courier. Clean orders are booked for pickup without anyone copying details. - You decide the exceptions. Refunds and anything unusual wait for your approval. ## Two ways we work ### E-commerce Operations We take over the day-to-day running of your online store and marketplaces. Eight operations, one AI team, overseen by people. 999 AED / month + 7.5% of sales ### Custom Automation AI workflows built around your company: lead research, outreach, enquiries, finance and HR admin, inside the tools you already use. 999 AED setup - 899 AED / month - 199 AED / month per automation ## Eight operations. One AI team. ### Orders & Fulfilment Every order checked and sent to your courier, with the odd ones held for review. ### Inventory Stock synced across every channel, with alerts before anything runs out. ### Sales & Forecasting Daily sales tracked and demand forecast for Ramadan, Eid and White Friday. ### Ads Management Meta, Google, TikTok and Snapchat watched daily as one budget. ### Website & Listings Uptime, speed and checkout checked daily, with listings in English and Arabic. ### Customer Service Instant order tracking on WhatsApp and email, with complex cases passed to your team. ### Finance & Reconciliation Marketplace, Tabby, Tamara and Stripe payouts matched to the orders behind them. ### Security & Compliance Admin access reviewed, unusual logins flagged, and renewals never missed. ## You stay in control Clear limits on what the AI does alone. ### Fully automatic Order routing, alerts and monitoring, daily and monthly reports. ### With your approval Price changes, refunds, ad pauses and new campaigns. These are prepared by AI and released by you. ### Human only Legal changes and account-level changes are never automated. ## Everything we do for you, on one screen. Log in at app.gulfcommerce.ai to see today's sales, every task we've completed, and the decisions waiting for you. Ask AI answers questions about your own store in plain English or Arabic. ## Live in five steps ### Discovery call We map your channels, goals and pain points. ### Secure connection Your platforms and accounts are connected safely. ### Your rules Approval limits and priorities are agreed. ### Go live AI operations start running day to day. ### Reporting Daily updates and a monthly performance review. ## Works with the platforms you already use ### Marketplaces and stores NoonAmazon.aeShopifyWooCommerceYour own website ### Ads MetaGoogleTikTokSnapchat ### Payments TabbyTamaraStripe ### Customers WhatsAppEmail Selling somewhere else? We'll check it on the discovery call. ## Why Gulf Commerce AI ### Built for the Gulf Local marketplaces, couriers, payment gateways and shopping seasons. ### Bilingual by default English and Arabic, in listings and in conversations. ### AI speed, human oversight Automation does the work fast, and people check it. ### Full transparency Every action we take is visible in your portal. ### One accountable partner Instead of a patchwork of freelancers and agencies. ## Questions, answered plainly. ### Is it software or a service? It's a managed service. Our AI and our team do the work, and you follow everything in your own client portal at app.gulfcommerce.ai. ### Do you replace my team? No. We take over the repetitive daily work. Your team keeps the decisions. ### What does the AI do on its own? Only routine work, such as order routing, alerts and reports. Price changes, refunds and ad changes wait for your approval. Legal and account-level changes are only ever done by people. ### How much does it cost? E-commerce operations: 999 AED / month + 7.5% of sales after platform commissions. Custom automation: 999 AED setup, 899 AED / month, and 199 AED / month per automation. See all questions -> --- URL: https://gulfcommerce.ai/ecommerce-operations/ ## We run your e-commerce, day to day. A managed AI operations service. Orders, stock, sales, ads, website, customer service, payouts and security are handled for you, with every action visible in your client portal. ## Orders come in from everywhere. We make sure each one gets out the door. Every order from your marketplaces, store and WhatsApp lands with our AI first. It checks the address, payment and stock, sends clean orders to your courier, and holds anything odd for a person to look at. You see each step in your portal. - Checked in seconds. Bad addresses, risky cash-on-delivery and duplicates are caught before they ship. - Routed to your courier. Clean orders are booked for pickup without anyone copying details. - You decide the exceptions. Refunds and anything unusual wait for your approval. 99.9% uptime Your store and client portal are monitored around the clock, and issues are flagged and fixed fast. ## Gulf sellers are running five operations at once. ### Orders Noon, Amazon.ae, Shopify and your own site, all at once. ### Fulfilment Couriers, COD collections and returns to chase. ### Ads Meta, Google, TikTok and Snapchat, each with its own dashboard. ### Stock Sold out on one channel, oversold on another. ### Payouts Platform and gateway settlements that never quite match. The result: owners spend their days operating instead of growing. ## What we run ### Orders & Fulfilment Checkout to doorstep, without the chasing. - Every order checked and sent to your courier - Bad addresses, risky COD and duplicates held - Late shipments and COD remittances chased - Returns logged, refunds ready for your approval ### Inventory The right stock on every channel. - Low-stock alerts with reorder suggestions - Stock synced across marketplaces and your site - Overselling stopped before it happens - Slow movers flagged, with ideas to clear them ### Sales & Forecasting Today's numbers and next season's demand. - Daily sales tracked, unusual dips flagged - Forecasts for Ramadan, Eid, White Friday and 11.11 - Competitor prices watched on Noon and Amazon - True profit per product, after every fee ### Ads Management Meta, Google, TikTok and Snapchat as one budget. - ROAS, cost per order and spend tracked daily - Loss-making ads flagged, and paused with your approval - Budget shifts proposed towards the campaigns that win - Seasonal campaigns drafted for your approval ### Website & Listings Fast, accurate and always open for business. - Uptime, checkout and speed checked daily - Broken links and SSL expiry caught early - Listings in English and Arabic, SEO-ready - Sales and banners scheduled to the minute ### Customer Service Answers in seconds, at any hour. - Instant order tracking on WhatsApp and email - Abandoned carts recovered with reminders - Reviews requested, bad ones flagged fast - Complex cases handed to your team ### Finance & Reconciliation Tabby, Tamara, Stripe and marketplace payouts. - Payouts matched to the orders behind them - Missing or short settlements flagged - COD collections reconciled with couriers - VAT-ready sales summaries for your accountant every month ### Security & Compliance Your stores and accounts, under constant watch. - A weekly review of who has admin access - Unknown users and unusual logins flagged - Renewal alerts for domains, SSL and licences - Marketplace policy warnings caught early ## What this includes, in detail ### Noon Orders, stock, listings, prices and payouts on Noon, run every day. ### WhatsApp customer service Instant answers on WhatsApp and email, in English and Arabic. ## What happens in your business while we run it. Most of the work happens without you. You hear from us twice: a short summary every morning, and a one-tap approval when something touches your money or your customers. Every one of these actions is also logged in your client portal, with what was done and why. ## Your customers get an answer in seconds, at 2 pm or 2 am. Most messages are the same few questions: where is my order, can I change the address, can I return this. Our AI answers them on WhatsApp and email in English and Arabic, using your live order data. Anything sensitive goes to your team with the full history attached. **Answered automatically** Order tracking, delivery times, address changes, return steps, stock questions **Passed to your team** Damaged items, complaints, refunds, anything the AI isn't sure about **In your brand's voice** You set the tone, greetings and phrases on day one ## Pricing 999 AED / month + 7.5% of sales The 7.5% is calculated after platform commissions, on the payouts you withdraw from platforms and payment gateways. Includes all eight operations - client portal with Ask AI - daily and monthly reports. Example: if your payouts after platform commissions are 40,000 AED in a month, you pay 999 + 3,000 = 3,999 AED that month. Book a discovery call ## Questions about the service ### Do you replace my team? No. We take over the repetitive daily work. Your team keeps the decisions, and anything sensitive waits for their approval. ### What access do you need? Staff or collaborator access to your store, marketplaces and ad accounts, with only the permissions we need. We never ask for your owner password, and you can remove our access at any time. ### How do I see what you've done? Every task is logged in your client portal, and you get a daily summary and a monthly report by email. --- URL: https://gulfcommerce.ai/ecommerce-operations/noon/ ## Noon seller account management, run for you every day For brands and sellers in the UAE who sell on Noon, on its own or alongside Amazon.ae and their own website. We take over the daily Noon work, and you follow every action in your client portal. ## What we run on your Noon store - Every new order checked for a complete address, risky cash on delivery and duplicates, with the odd ones held for review. - Stock kept in sync between Noon, your other marketplaces and your website, so the last unit is never sold twice. - Listings written and kept up to date in English and Arabic. - Competitor prices on Noon watched daily, with suggested changes sent to you for approval. - Noon payouts matched to the orders behind them, with short or missing settlements flagged. - Policy warnings and account notices from Noon caught early, before they turn into listing or account problems. - Demand forecast for Ramadan, Eid, White Friday and 11.11, so stock is planned before the rush. ## What you approve, and what we never touch ### Done automatically Order checks and routing, stock sync, alerts and your daily summary. ### With your approval Price changes, refunds and new campaigns. We prepare them; you release them. ### Human only Account-level changes, such as bank details or store ownership, and anything legal are never automated. ## Example: what the fee looks like on Noon If Noon pays out 25,000 AED in a month after its commissions, you pay 999 AED + 7.5% of 25,000 (1,875 AED) = 2,874 AED for that month. Payouts from your other channels count the same way. Included in E-commerce Operations: 999 AED / month + 7.5% of sales, after platform commissions. There is no separate fee for this work. See full pricing -> ## Questions about this ### Do you need my Noon seller password? No. You add us as a user on your Noon seller account with only the permissions we need, and you can remove our access at any time. ### Will you change my prices on Noon? Only with your approval. We watch competitor prices and send you suggested changes, and nothing changes until you approve it. ### Can you also run Amazon.ae and my own website? Yes. E-commerce Operations covers all your channels together, which is where overselling and missed payouts usually happen. ### How do I see what you did on Noon? Every action is logged in your client portal with what was done and why, and you get a daily summary by email. Back to E-commerce Operations -> --- URL: https://gulfcommerce.ai/ecommerce-operations/whatsapp-customer-service/ ## WhatsApp customer service for online stores, in English and Arabic For online stores and marketplace sellers in the UAE whose customers ask the same questions on WhatsApp and email every day. Customers get an answer in seconds, and your team only handles what needs a person. ## What we handle on WhatsApp and email - Order tracking answered instantly from your live order data. - Delivery times, address changes and return steps explained in the customer's language. - Abandoned carts recovered with reminders. - Reviews requested after delivery, with bad ones flagged to you fast. - Complaints, damaged items and refunds passed to your team with the full conversation attached. - Replies in your brand's voice: you set the tone, greetings and phrases on day one. ## What the AI answers, and what your team decides ### Answered automatically Order tracking, delivery times, address changes, return steps and stock questions. ### With your approval Refunds and replacements. They are prepared for you, and nothing is paid out until you approve. ### Your team Complaints, damaged items and anything the AI isn't sure about, with the full history attached. ## What a conversation looks like A customer asks where her order is, changes the delivery time in Arabic, and reports a broken bottle. The first two are answered straight away; the third goes to your team with a refund ready for your approval. Included in E-commerce Operations: 999 AED / month + 7.5% of sales, after platform commissions. There is no separate fee for this work. See full pricing -> ## Questions about this ### Does it reply in Arabic? Yes. It answers in English or Arabic, in the language the customer writes in. ### What happens when the AI doesn't know the answer? It passes the conversation to your team with the full history attached, instead of guessing. ### Does it answer at night and at weekends? Yes. Routine questions are answered at any hour, and anything that needs your team is passed to them with the full history. ### Can I choose how it sounds? Yes. You set the tone, greetings and phrases on day one, and the replies follow them. Back to E-commerce Operations -> --- URL: https://gulfcommerce.ai/custom-automation/ ## Automation built around your business. We design, build and run AI workflows that take repetitive work off your team. ## Your team is buried in repetitive work. - Leads found by hand, with follow-ups forgotten - Messages waiting hours for a first reply - Data copied between emails, sheets and systems - Invoices and suppliers chased one by one - Numbers pulled together by hand every week Every hour spent here is an hour not spent on customers. ## Your routine work, handled by AI. We map how your company works, then build custom automations around it. They connect to the tools you already use and ask for your approval wherever it matters. ## Eight areas, one AI team ### Lead Research Companies matched to your ideal customer from public business directories, maps and company websites, with decision-makers and websites added, each lead scored and sent to your CRM. ### Outreach & Follow-up First emails in English or Arabic; follow-ups that stop the moment someone replies; replies sorted; meetings booked into your calendar. ### Enquiries & Quotes Enquiries captured from web, WhatsApp and email; instant acknowledgement; routed to the right person; quotes drafted from your price list. ### Market Research Competitor prices and campaigns tracked; new markets and product ideas researched; suppliers compared; tenders and trade events flagged. ### Marketing & Content Social posts drafted and scheduled around Ramadan, Eid and National Day; newsletters and SEO blog posts; mentions and reviews monitored. ### Operations & Suppliers Supplier follow-ups chased; invoices, POs and contracts read and filed; meeting notes sent; licence, Ejari and visa renewals tracked. ### Finance & Admin Invoices created and sent on schedule; polite overdue reminders; expenses categorised; a monthly profit and loss summary. ### HR & Documents CVs screened against each job; shortlists with notes; onboarding checklists; staff document expiries tracked. ## We build the workflow your business actually runs on. Here is one real kind of workflow: an awards and corporate gifting company that gets enquiries on its website and WhatsApp, needs prices from a supplier, and sends quotes. Before, every step was done by hand. Now the AI does the chasing and the owner only checks the quote. Your automation is designed around your own steps, tools and approval rules after the discovery call. ## From lead to meeting, on autopilot You define the ideal customer: industry, emirate, company size and role. AI finds and qualifies companies, each scored with its source recorded. Personal first emails are drafted in English or Arabic, ready for your approval. Follow-ups run on schedule and stop the moment someone replies. Replies are sorted: interested, not now, pricing or unsubscribe. Meetings land in your calendar, with a short brief on each company. Nothing goes to a new contact without your approval. ## Every automation follows five steps TriggerAI worksYou approveActionReport Every action is recorded, so your team can always see what was done and why. ## Works with your tools ### Email & messaging GmailOutlookWhatsApp BusinessTelegram ### Documents & data Google WorkspaceMicrosoft 365Google SheetsExcel ### Sales & CRM HubSpotZoho CRMSalesforcePipedrive ### Finance & payments Zoho BooksQuickBooksXeroStripe Using something else? Most business tools can be connected. We check yours on the discovery call. ## You stay in control ### Fully automatic Research and lead lists, sorting and routing, reminders and reports. ### With your approval First emails to new contacts, quotes and invoices, payment reminders. ### Human only Pricing decisions, contracts and legal, hiring decisions. ## Getting started ### Discovery workshop ### Pick quick wins ### Build & connect ### Pilot with approvals ### Go live & improve ## Pricing Setup, one-timeCovers the discovery workshop, build, testing and connection to your tools.999 AED Platform & careCovers running, monitoring, fixes and monthly improvements.899 AED / month Each automationBuilt and customised for your business.199 AED / month Example with 3 automations: 899 + 3 x 199 = 1,496 AED / month. Every proposal is tailored to your company after the discovery call. Book a discovery call --- URL: https://gulfcommerce.ai/pricing/ ## Simple pricing. We grow when you grow. Two services, priced openly. Your proposal is confirmed in writing after the discovery call. ## E-commerce Operations 999 AED / month + 7.5% of sales After platform commissions, calculated on the payouts you withdraw from platforms and payment gateways. - All eight operations - Client portal with Ask AI - Forecasts - Daily summary and monthly report - Approval tiers Example: payouts of 40,000 AED in a month -> 3,999 AED for that month. Book a discovery call ## Custom Automation Setup, one-time999 AED Platform & care899 AED / month Each automation199 AED / month - Discovery workshop, build, testing and connection to your tools - Running, monitoring, fixes and monthly improvements - Each automation built and customised for your business Example with 3 automations: 1,496 AED / month. Book a discovery call No free trial. You'll get a written proposal before you commit. ## Pricing questions ### How is the 7.5% worked out? On the money you actually withdraw from marketplaces and payment gateways, after their commissions. ### Is there a free trial? No. You'll see a written proposal before you commit. See all questions -> --- URL: https://gulfcommerce.ai/how-it-works/ ## AI does the work. People check it. You see everything. Anything that touches money, customers or your accounts waits for your approval. ## Live in five steps ### Discovery call We map your channels, goals and pain points. ### Secure connection Your platforms and accounts are connected safely. ### Your rules Approval limits and priorities are agreed. ### Go live AI operations start running day to day. ### Reporting Daily updates and a monthly performance review. ## Every task follows the same loop TriggerAI worksYou approve (when it matters)ActionReport ## You stay in control Clear limits on what the AI does alone. ### Fully automatic Order routing, alerts and monitoring, daily and monthly reports. ### With your approval Price changes, refunds, ad pauses and new campaigns. These are prepared by AI and released by you. ### Human only Legal changes and account-level changes are never automated. ## Everything we do for you, on one screen. Log in at app.gulfcommerce.ai to see today's sales, every task we've completed, and the decisions waiting for you. Ask AI answers questions about your own store in plain English or Arabic. ## A daily summary email and a monthly performance report. ## Security in brief We work inside your stores and accounts, so we're strict about how. - We use staff or collaborator access with only the permissions each task needs, never your owner password. - Every action appears in your portal with what was done and why. - Your data is encrypted in transit and at rest, and isolated per client. Read the full security page -> --- URL: https://gulfcommerce.ai/industries/ ## Built for how Gulf businesses sell. Every client gets the same eight operations, tuned to their industry, channels and season. ## Marketplace sellers Selling on Noon and Amazon.ae alongside your own site? We keep stock in sync, watch competitor prices and show your real profit per product after every fee. Noon seller account management -> ## Online brands & D2C stores Shopify or WooCommerce stores where ads, checkout and customer service decide the month. We run them daily and report every morning. WhatsApp customer service -> ## Fashion, abayas & textiles Many sizes and colours per design. We flag which variants are selling out and which are sitting still, before the season ends. ## Beauty, oud & fragrance Gift-heavy seasons around Ramadan, Eid and National Day, forecast and stocked in advance. ## Grocery & FMCG Fast-moving stock and thin margins. We reorder on time, flag supplier price rises and reconcile delivery-app payouts. ## B2B & service companies Lead research, quotes and finance admin are built as custom automations. See Custom Automation -> --- URL: https://gulfcommerce.ai/faq/ ## Questions, answered plainly. What we do, how we start, what the AI may do on its own, pricing and your data. Anything else? Contact us and we will reply directly. ## About the service ### What does Gulf Commerce AI do? We run e-commerce operations for brands day to day: orders, stock, sales, ads, website, customer service, payouts and security. We also build custom AI automations for companies, such as lead research, outreach and finance admin. ### Is it software or a service? It's a managed service. Our AI and our team do the work, and you follow everything in your own client portal at app.gulfcommerce.ai. ### Who is it for? Brands and sellers in the UAE and the Gulf that sell on marketplaces like Noon and Amazon.ae or on their own store, and companies that want repetitive work automated. ### Do you replace my team? No. We take over the repetitive daily work. Your team keeps the decisions. ### Does it work in Arabic? Yes. Listings, customer replies, reports and Ask AI work in English and Arabic. ## Getting started ### How do we start? With a discovery call. We map your channels and goals, then send a written proposal. ### What access do you need? Staff or collaborator access to your store, marketplaces and ad accounts, with only the permissions we need. We never ask for owner passwords, and you can remove our access at any time. ### Which platforms do you work with? Noon, Amazon.ae, Shopify, WooCommerce and your own website; Meta, Google, TikTok and Snapchat ads; Tabby, Tamara and Stripe; WhatsApp and email. Using something else? Ask us on the call. ## Control & visibility ### What does the AI do on its own? Only routine work, such as order routing, alerts and reports. Price changes, refunds and ad changes wait for your approval. Legal and account-level changes are only ever done by people. ### How do I see what you've done? Every task is logged in your portal. You also get a daily summary and a monthly report by email. ### What is Ask AI? A feature in your portal that answers plain-language questions from your own data, such as "What sold best last week?" ## Pricing ### How much does it cost? E-commerce operations: 999 AED / month + 7.5% of sales after platform commissions. Custom automation: 999 AED setup, 899 AED / month, and 199 AED / month per automation. ### Is there a free trial? No. You'll see a written proposal before you commit. ## Data & security ### Who owns my data? You do. We use it only to run your service, and never sell, share or pool it with other clients. ### Where is my data stored? On encrypted servers, isolated per client. --- URL: https://gulfcommerce.ai/security/ ## Trust & security We work inside your stores and accounts, so we're strict about how. Here is exactly what we do. ## How we access your accounts - We use staff or collaborator access with only the permissions each task needs, never your owner password. - You can see and remove our access at any time, directly in each platform. - Admin access is reviewed every week, and unusual logins are flagged. ## What the AI can and can't do ### Automatic Routine work only. ### Needs your approval Prices, refunds, ads, and first messages to new contacts. ### Human only Legal, account-level, contract and hiring decisions. ## Everything is logged. Every action appears in your portal with what was done and why. ## Your data - Encrypted in transit (TLS) and at rest (AES-256). - Isolated per client. Nothing is pooled, compared or shared across clients. - Ask AI only sees the data needed for the one question it is answering, and doesn't keep it afterwards. - Automated backups on a regular schedule. - 99.9% uptime for your client portal, with round-the-clock monitoring. --- URL: https://gulfcommerce.ai/about/ ## An AI operations team for Gulf businesses. Gulf Commerce AI is a ROCKSOUQ AI company, based in Ras Al Khaimah. We run e-commerce operations and build custom AI automation for companies across the UAE and the Gulf. ## AI does the repetitive work at speed. People oversee it. You see every action in your portal. Anything that touches money, customers or your accounts waits for your approval. ## What we optimise for ### Gulf-first Local marketplaces, couriers, payment gateways, and the Ramadan and Eid calendar, built in from day one. ### Plain language Reports and answers you can read in a minute, in English or Arabic. ### Your data stays yours It is used only to run your service: never sold, shared or pooled with other clients. ### Transparency over promises Every action is logged. If something goes wrong, you'll see it in your portal, and you'll hear it from us first. 99.9% uptime Your client portal and services, monitored around the clock. ## Gulf Commerce AI is a ROCKSOUQ AI company - Ras Al Khaimah, United Arab Emirates - agent@gulfcommerce.ai - +971 58 885 7447 --- URL: https://gulfcommerce.ai/contact/ ## Let's talk about your business. Tell us how you sell and where your team loses time. We reply within one business day. ## Book a discovery call A 30-minute call to map your channels, goals and pain points, and the first things we'd take off your plate. Book a call ## Email agent@gulfcommerce.ai ## Call or WhatsApp +971 58 885 7447 Chat on WhatsApp ## Office Ras Al Khaimah, United Arab Emirates ## Request a call or send a message ### Existing clients Sign in to your portal at app.gulfcommerce.ai, or email agent@gulfcommerce.ai with your company name.